Two IT professionals, a woman and a man, standing in a server room, looking at a tablet and smiling.

About us.

IPtelX officially incorporated in 2013 — but our origins stretch back to the early 2000s, when our affiliate DICE Corporation pioneered Disaster Recovery and Business Continuity for the Alarm and PSAP industries.


2013

FOUNDED

HEADQUARTERS

Bay City, MI

FCC & CRTC

CARRIER STATUS

AFFILIATE

DICE Corp.

Our story.

IPtelX began in the early 2000s for Disaster Recovery and Business Continuity of the Alarm and PSAP (911) industries with DICE Corporation. During Hurricane Katrina, DICE's security clients dealt with telecom failures firsthand — forwarding and failing over tens of thousands of communication lines for alarm monitoring proved an arduous task. As the PSTN sunset to VoIP, the difficulty only grew.

DICE created IPtelX to fix the industry's communication issues and improve the task of failing over mission-critical services from hours and days to minutes and seconds.

Today, our team of network engineers and support specialists are based at our headquarters in Bay City, Michigan, where we operate our own data centers and a 24/7 network operations facility — built on the highest standards of mission-critical quality and redundancy.

Abstract background with wavy lines and gradient colors from dark blue to purple and pink.

"Improve the task of failing over mission-critical services from hours and days to minutes and seconds."

Meet our executive team.

When you work with IPtelX, you have access to a dedicated team of highly skilled sales, engineering, and project management professionals committed to finding the right solutions for you.

A professional headshot of Jordan Dice, President and CEO of IPtelX.

Jordan Dice

President & CEO

Jordan Dice is a co-founder of IPtelX and has served as the company’s President and CEO since its inception in 2013. Dice is responsible for overseeing the company’s day-to-day operations and industry relationships. A graduate of finance, office administration, and computer science, Dice has worked in the telecommunications industry for nearly 15 years and has diverse experience in negotiating carrier contracts and engineering voice and data networks.

In addition to IPtelX, Dice founded StarNet Wireless, a local internet service provider based in Bay City, Michigan at age 14. The company was a success, reaching over 1,000 subscribers within two years of operation. Dice later developed an interest in real estate and holds a commercial brokers license. Always up for a challenge, Dice never passes on an opportunity, which he says has led to his success.

A professional headshot of Clifford Dice, Co-founder of IPtelX.

Clifford Dice

Co-founder

Cliff Dice is a co-founder of IPtelX and the president and CEO of DICE Corporation, one of the leading research and development companies in the security industry. As an innovator of software solutions that have helped shape the security industry, Dice has created many of the products and solutions used by some of the largest security companies. After obtaining a degree from Northwood University, Dice founded a software consulting company and was employed by various CPA firms as an accounting and business manager. In the early 1990s, Dice was challenged by a security monitoring company to write an accounting solution, when they said others have tried but no one was able to develop what was needed. Loving a challenge, Dice developed the software, which led to DICE Corporation in 1992.

Some of DICE Corporation’s top services include alarm monitoring, service, sales, smart home, and telecom solutions. DICE also operates the industry’s largest cloud hosting center, supplying over one million subscribers with direct service and six million subscribers with alarm signaling telecom services.