Call routing.
Intelligent call routing that reduces carrier cost, controls call quality, and balances traffic. Goes beyond traditional least-cost routing with quality-based decisions driven by real-time call data.
Employing a comprehensive call routing system is essential for a network with multiple carriers. Call routing solutions from IPtelX provide not only traditional least cost routing (LCR) functionality, but can also route according to call quality and network performance — measurements like mean opinion scores (MOS), session initiation protocol (SIP) response codes, post-dial delay (PDD), packet loss, and jitter.
IPtelX can also provide custom interfacing with other software or systems through its API, allowing customer-provided data to affect call routing decisions in real time.
Five ways to route smarter.
i.
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Least cost routing (LCR) — traditional carrier-cost optimization, baseline of any multi-carrier setup.
Call quality routing — route based on mean opinion scores (MOS) and SIP response codes from the carriers handling each call.
iii.
Network performance routing — route based on post-dial delay (PDD), packet loss, and jitter as measured in real time.
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In-stream call analysis — few routing engines analyze data within the call stream itself to perfect call quality as it's happening.
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Custom API-driven routing — interface with other software or systems so customer-provided data can affect routing decisions.
Few call routing engines analyze data within the call stream - we do.
Most call routing engines decide based on pre-call metadata. IPtelX analyzes data inside the call stream itself — so call quality is perfected as it flows, not just predicted ahead of time.
Reach out by phone, email, or our contact form. Every IPtelX customer is assigned a dedicated team — from the day you sign through implementation and beyond.